Welcome to Pure - Performance Physical Therapy ("we," "us," or "our"). Your privacy is very important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Identifiable information such as your name, address, email address, phone number, date of birth, and medical information necessary to provide our services.
- Health Information: As part of our HIPAA compliance, we may collect Protected Health Information (PHI) relevant to your treatment.
- Usage Data: Non-identifiable data about how you interact with our website and services (e.g., pages visited, time on the site).
- Payment Information: Payment card details and billing information for transaction processing.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and manage our physical therapy services.
- To communicate with you regarding your care, appointments, and updates.
- To comply with federal, state, and local health and safety regulations.
- To process payments and fulfill financial obligations.
- To improve our website and service offerings.
3. HIPAA Compliance and Protected Health Information (PHI)
Pure - Performance Physical Therapy is committed to protecting your PHI in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We use and disclose PHI only for treatment, payment, and healthcare operations. We do not sell your PHI, nor do we use it for any purpose outside of our stated purposes.
How We Protect Your Health Information
- Access to PHI is restricted to authorized personnel only.
- We use secure, encrypted channels for any electronic transmission of PHI.
- We conduct regular reviews and audits of our policies to maintain HIPAA compliance.
4. Data Security
We implement technical, physical, and administrative security measures to protect your personal and health information. These include secure servers, encryption, and access control policies. While we strive to protect your data, no security measures are foolproof. You accept and acknowledge that we cannot guarantee the security of any data provided online.
5. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party vendors who assist in providing our services (e.g., scheduling software, payment processors).
- Healthcare Providers: To facilitate your treatment with us or to refer you to other medical professionals as needed.
- Legal and Regulatory Bodies: If required by law, such as in response to a subpoena, court order, or regulatory request.
6. Your Rights Regarding Your Information
As a patient, you have the right to:
- Access and Obtain a Copy of your medical and personal records.
- Request Corrections to your information if it is inaccurate or incomplete.
- Request Restrictions on certain uses or disclosures of your health information.
- File a Complaint if you believe your privacy rights have been violated. Complaints can be directed to our HIPAA Privacy Officer or to the U.S. Department of Health and Human Services (HHS).
7. Cookies and Website Tracking
We use cookies and similar tracking technologies to enhance your online experience. You may choose to disable cookies through your browser settings; however, this may limit your access to certain features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after we make changes indicates your acceptance of the changes.